Frequently Asked Questions

Your new home will be professionally inspected and prepared by one of our onsite maintenance associates. Our standard practices include ensuring all areas of your new home are clean and functional.

Yes, we do have on-site maintenance.

Work orders may be submitted online through your Resident Portal.

Maintenance work orders are completed by one of our experienced onsite maintenance team members.

No. You may provide permission for us to enter when you submit your work order through your Resident Portal or by speaking with one of our onsite team members.

The onsite leasing office is able to assist during regular office hours. We do not provide after-hours lock out services.

You may customize your home with non-permanent decorations. Any modifications you make to your home during your residency may incur a charge at the time of move out. Charges are incurred when maintenance is needed to return your home to its original condition at the time of move in.

The Vineyards Apartments offers multiple exterior amenities area, including a pool and spa area with cabanas, three outdoor fireplaces, BBQ's with dining areas, putting green, bocceball, pingball table, foosball and cornhole. Our indoor clubroom includes a poker table, foosball, pool table, shuffle board and a full kitchen. We also offer a conference room, business center, a fully equipped fitness center with both cardio and strength training, a yoga room, and garages.

Please visit our Amenities page for more details. 

Our pools and decks are open everyday from 8AM - 10PM,

Yes, we do offer parking on-site.

Each unit has its own full size washer and dryer.

Yes, The Vineyards Apartments is a pet friendly community.

The pet security deposit is $500 per pet. Maximum of two pets.

The Vineyards Apartments does not have any weight or breed restrictions for pets. We allow two pets per apartment.

No, there is not a pet park on-site. We do have a pet wash station on site.

Standard stainless steel appliances in our apartment homes include gas range/oven, microwave, dishwasher and refrigerator. Full size washer and dryer are also in your apartment home.

No, we do not offer furnished apartment homes.

Please speak with your onsite leasing office for a referral to a local furniture rental service.

We offer short-term leases at The Vineyards Apartments. You may discuss options with our leasing team.

No, leases may be in the name of the individual occupying the home. We do not allow sub-leasing at our communities.

No, we do not offer package concierge services.

Our fitness center is open 5AM - 11PM everyday.

We provide a fully equiped on-site fitness center. including multiple and varied cardio and strength training equipment as well as a yoga room.

Quiet hours are 10PM - 8AM, contact office for fees for specific areas and dates.

No. We would be pleased to offer in person tours of our community during regular office hours.

Our leasing office is open Monday - Friday 9AM - 6PM Saturday from 10AM - 6PM and Sunday from 10AM - 5PM. You may walk in or schedule an appointment online via our website.

Our leasing office is open Monday - Friday 9AM - 6PM. You may walk in or schedule an appointment online via our website.

You may apply online by selecting an apartment on our website and creating an applicant portal account. Our Leasing Consultants are available to assist with finding the perfect apartment home. Please visit our website or call 818-938-5950.

Applications are often approved in 72-hrs. Please carefully review the rental criteria, which is available as part of your application, to avoid any delays in processing your application.

We require a holding deposit of $250 and an application of $60 per application when applying for your new home. You will pay the remaining balance of your security deposit and first month's rent, or a prorated portion, at the time of move in.

Explore our website and determine which apartment home fits your needs best. Our onsite leasing team is available to help answer your questions and support you through the leasing process. It is helpful to be prepared with questions about your new home, the application process and what you need to qualify, and what you need in a community to help you feel at home. We are here to help you every step of the way.

Rent may be paid online through your Resident Portal or directly to the leasing office. We also offer flexible payments through our partnership with Flex. Please speak with your onsite leasing team for additional information.

Yes! Rent may be paid online through your Resident Portal. You may make one time payments or set up recurring payments within the payment portal.

Only rentable items or pets incur additional fees.

Yes, renter's liability insurance is required.

No, utilities are paid separately from your rent.

Please contact LADWP at 800-342-5397 or LADWP.com to set up electricity.

AT&T is the provider for internet and cable. We are an instant-on community. Scan the modem in your new home, upload the app and you are all set.

Yes, our community offers a resident referral fee. Your on-site leasing office will provide more details.

The Vineyards allows guests up to 14 days out of the month. If you will be accommodating more than 2 guests, please inform the on-site team for approval. We do have a limit of two guests per household when visiting the community amenities with your presence.

We do not offer rental price reductions on longer leases at Arroyo Villa. You may not pay rent for a year in advance to secure your unit.

You will need to pay another security deposit to transfer from one community to another.

No, we do not allow subletting at our community.

You may elect to pay a lease break fee equal to one month of rent or you will be responsible for the remaining months of rent left on your lease agreement.

Yes, the closest public transportation to The Vineyards includes the Metro Bus Lines south of our community on the corners of Mason and Devonshire; and the Metrolink Train Station located 2.5 miles southwest of Sonoma.

The Vineyards Apartments is located near AMC Theaters, CSUN (Cal State Univ- Northridge), Kaiser Permanente & Facey Medical Centers, Boeckmann Park, Berson Memorial Park and Porter Ranch Community Park.

Please visit our MAPS page for directions and more details. 

The Vineyards Apartments is in the Los Angeles Unified school district, which includes elementary, middle and senior high schools alongside Private and Charters schools in the surrounding area. 

The nearest pet friendly park is Mason Park, 1.4 miles South of our community.

Yes, the nearest bike trails to The Vineyards are Apeta Momonga Mission Trail (1 mile away) and Limekiln Canyon Trail (1.4 miles away).

Residents at The Vineyards Apartments shop at The Vineyards at Porter Ranch, Chatsworth Center Shopping Center and Northridge Fashion Center and Westfields Topanga Village Malls. With a variety of restaurants, electronic, tools/hardware stores, our community is located within minutes of shopping, entertainment and leisure.

The nearest coffee shops to The Vineyards Apartments are Peet's Coffee and Starbucks both of which are within less than one mile and 5 minutes from The Vineyards.

Our address is 11401 Porter Ranch Drive, Porter Ranch, CA 91326 which is conveniently located North of the 118 Freeway, exit Porter Ranch Drive.
Please visit our MAPS page for directions and more details. 

The nearest cross street to The Vineyards is Mason Ave to the North and Rinaldi St to the South. Located North of Rinaldi on Porter Ranch Drive.